What was reported
Scam Alert: Fake GTBank Email Cirating
A new phishing scam has been identified targeting customers of Guaranty Trust Bank (Kenya) Ltd.
Fraudsters are sending emails using the address gtb@gtbone.site
, falsely posing as official GTBank communication. This email is not legitimate and is not associated with the bank in any way.
What the Scam Looks Like
The fraudulent message attempts to appear like a security alert from GTBank, warning users about suspicious activity. It then encourages recipients to take urgent action, a common tactic used to create panic and lower vigilance.
Why This Is Dangerous
These phishing emails are designed to trick you into:
Clicking malicious links
Downloading harmful attachments
Sharing sensitive information such as login details, banking credentials, PINs, or personal data
Once this information is exposed, attackers can gain unauthorized access to your accounts.
How to Protect Yourself
If you receive any email from gtb@gtbone.site
or similar suspicious addresses:
Do not click on any links or download attachments
Do not share personal or banking information
Delete the email immediately
Always verify communication through official bank channels
If You’ve Already Interacted
If you clicked a link, downloaded anything, or shared your details:
Immediately change your passwords and PINs
Contact GTBank customer support right away via:
Phone: 0703084390
Email: customercareke@gtbank.com
eConfirm Advisory
At eConfirm, we are actively tracking emerging scam patterns across Kenya. This case highlights a growing trend where attackers imitate trusted financial institutions to exploit users.
Always remember: legitimate institutions will never ask for sensitive information through unsecured email channels.
Stay alert. Verify before you trust.
- Verification
- Verified
- First reported
- May 5, 2026 (1 hour ago)
- Date of incident
- May 5, 2026
- Reported identifier
- gtb@gtbone.site
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